Services and Warranty
If you selected BARA as your service provider,you will get our standard warranty for each model of computer(Detail Attached) including technical services from our customer services team that is :

1. Services under warranty period

• On-site Service Support
• Carry-in Service Support
  
• E-mail Service Support - via E-mail address service@baraadv.co.th
  what you should mentioned on your e-mail are your company name, your name, your telephone numbers, your problems or questions
• Helpdesk Support Line

2. Additional Service out of warranty
The standard warranty,that BARA offer are able to support the customer requirement.we have prepared several premium service in oreder to meet the customer's need. The cost of services will depend on the job details.The premium services consists of :

• Additional On-site Service
• Expanding service time
• Expanding Warranty Services
• Per Call Service
• Helpdesk Service
• Maintenance Service

Services Quality Control
BARA's sim at keeping the service quality by checking the efficiency and improving service quality consistently by this folllowing process :

• Call Logging
• Response Time and Resolution Time Monitoring
• Monthly Performance Review
• Customer Satisfaction Survey

BARA hope that customer service system and quality control which all above willl be the service guarantee that you would gain a lot of benefit from us.And we hope you will give us a chance to provide these services to you innear future.