The important point that makes Bara Advanced InfoTech Co., Ltd. (BARA) successful and to be accepted from many corporate is that we have recognized about the responsibility and the aspiration to work in order to make better service.

Customer Service is the essential department that push BARA to be accepted in the world-wide standard service and the responsibilities of technical services is comsist of :

• Hardware Support
• Helpdesk Service
• Telephone Assistant

From the aspiration and service recognition of the qualities and response time , we have prepared the infrasturcture for the customer services such as the Computer System, Personnel, Tools, Accessories and Spare Parts so that we can support our customer requirement rapidly and on time.

All of our Technicians have got an Intensive Training and they are all specialized not only in Windows NT Operation System, but also Netware and Networking System. They have got certified from Microsoft Corporation (Microsoft Certified System Engineer : MCSE , Microsoft Certified Professional : MCP) Novell Corporation (Master CNE : MCNE , Certified Novell Engineer : CNE , Certified Novell Administrator : CAN ) , Compaq Computer (Thailand) Co.,Ltd. (Accredit System Engineer : ASE). For the technicians, who are responsible for hardware, they have got a training by Compaq Service Engineer : CSE who can analyze the problems of hardware correctly according to the process and standard

Beside , our customer service team is an Authorized Service Provider of Compaq Computer (Thailand ) Co.,Ltd. This makes us can provide services as equal as Compaq Care Service and we have directly receive the technical information from Compaq Computer (Thailand ) Co.,Ltd